Return to site

How Do I Get My Hp Scanner To Work

broken image


I can not get the scan feature to work. The message it gives me says, 'Windows: open HP printer software, select scanner actions, then select manage scan to computer.' I am running windows 10 on a brand new computer.

  1. How Do I Get My Hp Scanner To Work
  2. How Do I Get My Hp Scanner To Work Windows 10
  3. How Do I Get My Hp Scanner To Work Windows 10
  4. How To Get My Hp Scanner To Work
  5. How Do I Get My Hp Scanner To Work

Before you can scan documents into your laptop creating electronic versions of them, you need to install the scanner driver so that your scanner and laptop can communicate to one another.

  1. Option 1 - Run HP Print and Scan Doctor. Use the HP Print and Scan Doctor application to identify and solve errors. You can find this special version that's designed to resolve offline issues by clicking this link. Open the application called HPPSdr.exe by clicking it from the download location and allowing it to run.
  2. HP Easy Scan uses the Apple ICA scan protocol and will work with any HP device that is supported by an ICA scan driver. Make sure that you have installed the latest HP ICA driver for your product — available online from www.hp.com/support or via Apple Software Update. Notes: Text recognition is only available on certain HP products.
  1. Start by connecting the scanner to your laptop's USB port. (See your scanner manual for information about how it connects to your laptop.)

  2. Turn the scanner on. Some scanners use Plug and Play, a technology that Windows uses to recognize equipment, install it automatically, and set it up.

    If your scanner is Plug and Play–enabled, Windows 8.1 shows a Found New Hardware message on the taskbar notification area (in the lower-right corner of the Desktop) or near the top of the Start screen. Most Plug and Play devices will install automatically; then the message changes to indicate that the installation is complete, and that's all you have to do.

    If that doesn't happen, either you're not using a Plug and Play device or Windows doesn't have the driver for that device. Click the Found New Hardware message to proceed.

  3. In the resulting Found New Hardware Wizard (this starts only if you don't permit Windows 8.1 to connect automatically to Windows Update), click Yes, This Time Only and then click Next.

  4. If you have a DVD for the scanner, insert it in your CD/DVD drive and click Next. Windows 8.1 searches for your scanner driver software and installs it.

  5. Display the Control Panel. In the Search box, type scanners. Windows returns a set of links. Click the View Scanners and Cameras link. In the resulting Scanners and Cameras window, click the Add Device button.

  6. In the resulting Scanner and Camera Installation Wizard window, click Next. In the next screen of the wizard, click your scanner's manufacturer in the list on the left and then click the model in the list on the right.

  7. Follow the wizard directions for the model of scanner you chose in Step 6.

    Note whether you have a manufacturer's disc (a CD- or DVD-ROM) for your scanner; if you don't have a disc, Windows will help you download software from the Internet. When you reach the end of the wizard, click Finish to complete the installation.

If your HP scanner is not working, don't worry. This is a common scanner problem and you can fix it quickly and easily.

Why is my HP scanner not working?

The HP scanner not working issues include scanner won't scan, scanner not detected by your computer, or errors pop up when you're using your scanner, etc.

The causes for these problems are various and sometimes hard to identify. How to get minecraft on microsoft store for free. As you can imagine, the connection problem can prevent your scanner from connecting to the computer, and the software and services problem in your computer are the possible reasons for this issue.

How Do I Get My Hp Scanner To Work

But don't worry. We'll help you fix scanner not working on HP.

How to fix HP scanner not working

Here are solutions that have helped people resolve the same issue. You don't need to try them all; just work your way down the list.

The screenshots below come from Windows 10, and fixes apply to Windows 7 and Windows 8.1.

Fix 1: Check the connection issue

To use your scanner, you need to make sure that your scanner is powered on in the first place.

Then you should check the connectionissue. If you're using a USB scanner, check the USB ports and USB cables to ensure it works properly. While you're using a network scanner, ensure your computer has a good Internetconnection, and your scanner connects to your computer under the Internet. In addition, if you're using VPN in your computer, try disconnecting VPN from your computer and scanning again.

If you've checked the above steps and your HP scanner still doesn't work, don't worry. There is something else to try.

Fix 2: Enable Windows Image Acquisition (WIA) service and associated services

Windows Image Acquisition(WIA) is a Microsoft model that allows graphics software to communicate with imaging hardware such as scanner and cameras. So you should enable WIA service in your computer if your scanner stops working. Here's what you need to do:

  1. On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
  2. Type services.msc and click OK.


  3. Scroll down and double click Windows Image Acquisition (WIA).
  4. In the popup pane, ensure the Startup type is set Automatic, and the Service status is Running.

    If the Service status is already Running, click Stop to stop the service, then click Start How to screenshot desktop screen. to re-enable the service.

  5. Click Apply and OK to save the changes.

Then restart your computer. Try to use your HP scanner again and see if it works now.

If your HP scanner issue still persists, follow these steps to enable some more services:

  1. On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
  2. Type services.msc and click OK.
  3. Ensure these services are set to Automatic and the Service status is Running.
    • Remote Procedure Call RPC
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
    • Shell Hardware Detection

      INFORMATION:
      The Windows Image Acquisition (WIA) service is dependent upon the Shell Hardware Detection Service, while the Shell Hardware Detection Service is dependent upon these services: Remote Procedure Call RPC, DCOM Server Process Launcher, and RPC Endpoint Mapper.

  4. Save the changes and try your scanner again to see if it works.

Fix 3: Update your scanner driver

A missing or outdated scanner driver can cause your HP scanner not working, so you should update your scanner driver up to date.

There are two ways to update your scanner driver: manually and automatically.

How do i view my google backup on computer. Manually update scanner driver – You can go to the website of your scanner manufacturer, find the latest driver for your scanner, and install it in your computer. This requires time and computer skills.

Automatically update scanner driver – If you don't have time or patience, you can do it automatically withDriver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don't need to know exactly what system your computer is running, you don't need to risk downloading and installing the wrong driver, and you don't need to worry about making a mistake when installing.

You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):

  1. Downloadand install Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to your scanner to download the latest driver (you can do this with the FREE version), then install it in your computer.

    Or click Update All to automatically download and install all problem drivers in your system (this requires the Pro version – you'll be prompted to upgrade when you click Update All).

The Pro version of Driver Easy comes with full technical support.
If you need assistance, please contact Driver Easy's support team at support@drivereasy.com.

4) Restart your computer to take effect.

How Do I Get My Hp Scanner To Work Windows 10

Then try scan with your scanner to see if it works.

Fix 4: Troubleshoot hardware problems

How Do I Get My Hp Scanner To Work Windows 10

It's possible that there's something wrong with your scanner, so run a troubleshooter in your computer to fix the issue.

  1. Type cmd in the Windows Search bar and select Run as administrator.
  2. Copy & paste the following command line into the Command Prompt window and press Enter.

    msdt.exe -id DeviceDiagnostic

  3. Click Next in the popped-up window and the troubleshooter will start detecting hardware problems automatically.
  4. Follow the on-screen instructions to finish the troubleshoot and fix the detected issue.

How To Get My Hp Scanner To Work

After that, try your scanner again and see if it's working properly.

How Do I Get My Hp Scanner To Work

Fix 5: Run System File Checker

System File Checker (SFC) is a built-in Windows feature that scans corrupted system files and repairs it automatically.

Work

Your HP scanning is not working because of some corrupted system files, so you can try SFC to fix the problem.

  1. Type cmd in the search box, right click Command Prompt and select Run as administrator.
  2. In Command Prompt, type the following command, then press Enter.
  3. Then wait for Verification 100% complete. This can take a while.
  4. Once complete, Type exit in Command Prompt and press Enter to close the window.

Restart your computer and see if your scanner begins to work.

So there you have it – Five effective methods to fix HP scanner not working. Hope this post comes in handy and resolve your problem.





broken image